Select your product, add it to cart, and follow the checkout steps. You will receive an order confirmation after the payment is completed.

Most orders are processed within 1-3 business days. Processing times may vary during holidays, promotions, or high-volume periods.

After your order ships, you will receive a tracking number by email. Use the tracking link to follow your delivery status.

If your order has not shipped yet, contact support as soon as possible. Once an order is in transit, changes or cancellations may not be available.

Shipping availability depends on your destination and the sales channel. Available shipping options will be shown at checkout.

Eligible products can be returned within the stated return window if they meet our return conditions. Please keep the original packaging and proof of purchase.

Contact FLYCO support with your order number, product details, and reason for return. Our team will guide you through the next steps.

Warranty coverage depends on the product model and purchase region. Please keep your proof of purchase and check the product documentation for details.

Warranty usually does not cover misuse, accidental damage, unauthorized repairs, normal wear, or damage caused by improper cleaning or storage.

Refunds are usually processed after the returned item is received and inspected. The final posting time depends on your payment provider.

Available payment methods are shown at checkout and may include major credit cards, express checkout options, and supported local payment methods.

Payments are handled through secure checkout systems. FLYCO does not store your full card details on our website.

Payments may be declined due to card limits, incorrect billing details, bank security checks, or unsupported payment methods. Please contact your bank or try another method.

Your order confirmation email acts as a receipt. If you need a formal invoice, contact support with your order number and billing details.

Most payments are charged when the order is placed. If authorization or verification is required, your bank may show a temporary pending charge.

Make sure the product is charged, the power adapter is connected correctly, and the travel lock or safety lock is not enabled. If the issue continues, contact support.

Turn off and unplug the product before cleaning. Follow the manual for washable parts, brush cleaning, blade care, and drying instructions.

The model number is usually printed on the product body, rating label, packaging, or user manual. Support may ask for this number when helping you.

Usage while charging depends on the model and safety design. Please check the product manual before using any device while connected to power.

Contact FLYCO support with your product model, purchase information, and a short description of the issue. Photos or videos can help us diagnose the problem faster.